When Scale Makes a Platform the Problem
The institutional weight behind AI hallucination failures has been accumulating for months. South Africa's AI policy was withdrawn after at least six of sixty-seven academic citations were found to be fabricated — not plagiarized, not misattributed, but invented wholesale by a generative AI that produced authoritative-looking references pointing to nothing. A government withdrew a governing document because the evidence it cited did not exist.
What Schreier's post does is connect that institutional failure to the consumer surface where most people encounter AI-generated content: Google Search. The Overviews product does not label its fabrications as uncertain. It presents them in the visual grammar of authoritative answers — the same grammar that made Google the default arbiter of factual queries for two decades. That credibility inheritance is precisely what makes errors there different from errors anywhere else.